Services
An AI front desk that answers enquiries and books appointments
An AI chatbot on your website that answers customers from your own business information, checks your open times and fills in the booking with them. Nothing is saved until the customer presses Confirm.
Try the demo
Try it on a made-up plumbing firm: ask a question, book a visit, then move or cancel it. The demo is in English.
Try the demoWho it is for
Service businesses that book visits or quote jobs: installers, workshops, repair and maintenance firms. The enquiries come in the evening and at weekends, when nobody is at the desk.
What it does
Answers from your business profile
Your services, opening hours, service area and how you work. It does not invent answers it was not given.
Checks open times
Offers times inside your hours that are still free, with the notice you set.
Books, moves and cancels
Customers book a visit, then reschedule or cancel it with their booking reference and the phone or email they used.
Takes quote requests and questions
Collects the details and the contact, and files the request for your team.
Writes only on Confirm
Before anything is saved the customer sees a form with the details and presses Confirm. A chat alone changes nothing.
Says it is AI
It tells customers in plain words that it is an AI system, not a person, as the EU AI Act requires.
Hands urgent cases to you
Emergencies and complaints go to a person, and the customer gets the instruction you set, such as your emergency number.
Speaks the customer’s language
It answers in the language the customer writes in, from the languages you choose.
The owner panel
Every booking, request and hand-off lands in one panel behind your own passcode. The customer gets a booking reference and a calendar file for their own calendar.
How we start
- A 25-minute call about your services, hours and the questions customers ask most.
- We set up your business profile and put the chat on your website.
- A 30-day pilot, measured against five working days of how enquiries are handled today.
- You decide whether to keep it.
What we built
The same pattern runs on CONCOURS, our car marketplace: an AI advisor on every listing answers from the listing in the buyer’s language, says it is AI and books nothing until the buyer confirms.
The assistant on this website is ours too, grounded in our own material.
Related references
Questions
Do customers know they are talking to an AI?
Yes. It says so in plain words, and if a customer asks, it never pretends to be a person.
What happens when it does not know the answer?
It takes the customer’s details and hands the question to you instead of guessing.
Can it book something by mistake?
No booking or request is saved until the customer checks the details and presses Confirm.
What does it cost?
It depends on your services and how it is set up. We name a figure after the first call.
Start with one task
Tell us what eats your team’s time. A person replies within one business day. We sign your NDA on request.